Intro ISO 9001

INTRODUCTION TO ISO 9001:2008

(NQF LEVEL 4)

This course will provide learners with the requirements of ISO 9001:2008 and the process module.

COURSE DURATION: 1 day

PREREQUISITES: None

LICENSED: No

COURSE OUTLINE:

• ISO 9001:2008 contains requirements for a quality management system. These requirements can be complex and confusing to those who are encountering it for the first time. Organisations that have implemented, or plan to implement the standard will need to understand these requirements and how they impact on them.
• The course includes a series of lectures and workshops aimed at providing a clear understanding of the requirements and feedback on their interpretation. It also provides an opportunity for learners to discuss specific requirements with an experienced quality professional.
• The course also provides the opportunity to discuss the standards and expectations of certification bodies along with practical advise and support in plain English.

THE COURSE INCLUDES:

1. Review and understanding of the format of the ISO 9000 series
2. An understanding of the PDCA cycle and performance improvement
3. An understanding of the clauses and requirements of ISO 9001:2008
4. An overview of a typical quality management system
5. The process model approach
6. How to apply ISO 9001:2008 in a practical way

TARGET GROUP:

- Anyone employed by an organisation with a quality management system meeting the requirements of ISO 9001 or anyone wishing to follow this route.

IN-HOUSE COURSES:

This course can be tailored to meet your organisations needs and held on your premises or at a suitable venue of your choice.

CERTIFICATION:

All learners will be issued with a certificate verifying attendance and completion of the course.